Call to Action : “Send a message”: From the news feeds, people will be able to contact the company directly through a button. Further increasing negotiation opportunities.
Manageable Responses : With the increase in interaction between companies and the public, you can now manage your automatic responses, save and edit the most frequent responses for your business and save your time.
Response Seal : Companies that respond to 90% of their how to get usa phone number audience within 5 minutes receive a public seal of: “Very responsive to messages”, that is, a dynamic record calculated based on the last seven days of interaction, which qualifies the company positively in interactions.
Private Comments : Fanpages will now be able to respond to comments made by the public privately. When this option is selected, a window will open to fill in the response. When this is done, the public comment receives an automatic response indicating that the company (fanpage) has already responded or resolved the issue.
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