This can be a powerful method of moving prospects along

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To the next step in the SaaS sales process. 4. Upsell Once your customers have shown interest and are using the platform for a couple of months, you’ll want to begin the upsell process. This is where the SaaS service rep gets in touch with a customer to either direct them to pay for a subscription or encourage them to continue to use the service.


This is also a crucial touchpoint in the overall sales process as it gives the SaaS salesperson a chance to upsell poland telegram number list to a bigger product package or additional features. While not everyone will go for the larger package, it is encouraging to customers that your firm is reaching out with robust solutions and building a relationship. 5. Dealing with objections In every sales cycle, there are times when your target customer has plenty of objections.


These can range from price to not enough need for the features your SaaS offers. A good SaaS sales team will be able to easily overcome these hurdles in the sales process. This is where using a little grace and understanding can really help move the process forward without risking the deal. For example, if they are concerned about a competitor offering a better feature, try to find out why they’re interested in that element.