What improvements does Agentforce 2.0 bring?
Posted: Wed Apr 23, 2025 5:56 am
Challenges in sales management in Latin America
Many CMOs , IT Directors and CEOs in Latin America face various obstacles in their digitalization process:
Lack of precise segmentation: Sending generic messages reduces the impact of marketing campaigns.
Data Security : Protecting sensitive customer information is crucial.
Implementation complexity: Integrating new solutions with legacy systems can be challenging.
Measuring ROI: Justifying investment in technology with tangible results is a priority.
freeway-salesforce-blog-article-agentforce-human-ai-interaction_Image 1The key to overcoming these challenges lies in a comprehensive solution that combines technology and experience: consulting at Agentforce.
Evolution: Agentforce 2.0 and its new reasoning engine
In 2025, Salesforce announced Agentforce 2.0, an enhanced philippines cell phone number list version that incorporates a Gemini-based reasoning engine, replacing Atlas. This new architecture leverages advanced artificial intelligence to deliver more accurate answers, automate complex tasks, and improve real-time decision-making.
Greater processing capacity: Allows you to analyze large volumes of data more quickly and accurately.
Gemini Integration: Improves context understanding and interaction personalization.
Enhanced Automation: AI agents with expanded capabilities to make autonomous decisions and optimize workflows.
Advanced interoperability: Facilitates integration with various CRM platforms and enterprise software.
The Solution: Salesforce Integration with Agentforce 2.0
Agentforce 2.0, powered by Salesforce, enables more efficient sales management by combining artificial intelligence with human expertise. Its implementation offers key benefits:
Sales Process Automation: Optimize every stage of the conversion funnel.
Segmentation and personalization: Allows you to create targeted and effective marketing strategies.
Optimizing the customer experience: Facilitates more fluid and personalized interactions.
Security and Compliance: Ensures data protection under Salesforce standards.
Many CMOs , IT Directors and CEOs in Latin America face various obstacles in their digitalization process:
Lack of precise segmentation: Sending generic messages reduces the impact of marketing campaigns.
Data Security : Protecting sensitive customer information is crucial.
Implementation complexity: Integrating new solutions with legacy systems can be challenging.
Measuring ROI: Justifying investment in technology with tangible results is a priority.
freeway-salesforce-blog-article-agentforce-human-ai-interaction_Image 1The key to overcoming these challenges lies in a comprehensive solution that combines technology and experience: consulting at Agentforce.
Evolution: Agentforce 2.0 and its new reasoning engine
In 2025, Salesforce announced Agentforce 2.0, an enhanced philippines cell phone number list version that incorporates a Gemini-based reasoning engine, replacing Atlas. This new architecture leverages advanced artificial intelligence to deliver more accurate answers, automate complex tasks, and improve real-time decision-making.
Greater processing capacity: Allows you to analyze large volumes of data more quickly and accurately.
Gemini Integration: Improves context understanding and interaction personalization.
Enhanced Automation: AI agents with expanded capabilities to make autonomous decisions and optimize workflows.
Advanced interoperability: Facilitates integration with various CRM platforms and enterprise software.
The Solution: Salesforce Integration with Agentforce 2.0
Agentforce 2.0, powered by Salesforce, enables more efficient sales management by combining artificial intelligence with human expertise. Its implementation offers key benefits:
Sales Process Automation: Optimize every stage of the conversion funnel.
Segmentation and personalization: Allows you to create targeted and effective marketing strategies.
Optimizing the customer experience: Facilitates more fluid and personalized interactions.
Security and Compliance: Ensures data protection under Salesforce standards.