Customer Relationship Management Software

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True, not all ten of our customer retention tips can be automated with apps.

For example, there is no app for social responsibility or for setting clear expectations: you will have to think about these aspects yourself.

That said, much of the work can be automated. Here are some apps that could help your customer retention strategy.

(Note: There are many, many more apps than these. Think of this list as an automation appetizer.)

Bobile interacts autonomously with your customers and helps you develop a relationship with your customers. You can advertise offers, offer loyalty programs, make unique offers, receive feedback and much more.

Qualtrics is a customer retention and loyalty software that helps you track and respond to all aspects of the customer journey . It also helps you predict customer churn.

Zoho is an intelligent software that learns as you use it. It can do laos email list everything from managing email campaigns to forecasting trends to automating recurring tasks.

Loyalty Program Apps
S Loyalty lets you launch a branded loyalty program. You choose how you want to reward your customers, whether with price discounts, free shipping, or more.

Smile.io offers loyalty points, encourages word-of-mouth marketing with a great referral program, and has a rewards structure to make your best customers feel special.

Retentio has a ton of features that help with customer retention, including a discount coupon on the thank you page and discounts that are automatically applied to customers’ carts.

Social Media Apps
Snappt specializes in Instagram galleries, allowing customers to purchase products directly from their Instagram feed .

Postingly automatically posts about your products, including new products you've just added to your store.

Kudobuzz can aggregate and display social reviews your customers have left on Instagram, Facebook, Twitter, and more.

Email App
Spin-a-Sale is an innovative way to collect customer email addresses. It works like a game that pops up when visitors leave your site and offers them a discount in exchange for their email address. They get a discount, and you grow your email list.

Happy Email sends automatic thank you messages to new customers 30 minutes after their first purchase.

Customer retention: conclusion
So, how to increase the customer retention rate of your ecommerce?

Always be honest
Which of these customer retention tips have you followed for your ecommerce? Let us know in the comments below!