Mistakes and successes in managerial communication
Posted: Mon Dec 23, 2024 10:34 am
Communication between leaders and subordinates is strategic and essential to generate greater commitment and satisfaction. Therefore, communicating well is a habit that managers must cultivate in all aspects of life: at work, in the family and in the community. After all, this is the key to improving relationships, increasing productivity and growing professionally.
However, internal communication, that is, communication with employees, can be one of the most challenging and the reasons are diverse: the nature of the relationship, the proximity between sender and receiver, the intimacy between the parties, the extent of the common agenda, the level of expectations, the history of conflicts and, above all, the influence of informal communication.
It is worth noting that the role of men in the workplace has been changing. Their most human characteristics – knowledge, intuition and creativity – are valued. It is important to recognize that relationships are managed with people, not with resources, which demonstrates the transition to a different business reality.
In this way, it is understood that the manager directly influences his employees and must assume the responsibility of stimulating the capabilities of his subordinates . Therefore, his role is fundamental for the team to feel like an integral part of the business. Understanding and practicing good communication creates the basis for a type of credibility and dynamics that is highly valued by most organizations. Check out some of the mistakes and successes in managerial communication below:
Content
Leaving gaps between intentions and attitudes
Listening to the team
Giving or receiving feedback
Knowing your audience
Inspiring confidence
Leaving gaps between intentions and attitudes
Good communication with the team is essential when delegating tasks. Even if the manager clearly knows the objectives he wants to achieve in a project and how he intends to do it, it will be useless if he does not know how to communicate his ideas to the employees.
Many people are not aware that they leave gaps between what they want and what they say. But once we accept that there may be gaps in the path between desire and speech, we can work more carefully on these possible miscommunications. Even if we believe that our intentions are clear, it is best to keep in mind that they may not be so clear to others.
Simple questions can help: “Did I give you enough information canadian cfo email list about the project? Was it useful to you?” This feedback also shows respect for others and can reduce potential conflicts and resistance. Only then will the team know if they are moving in the right direction with each of the deliverables, avoiding rework and delays.
Listening to the team
It is by listening that the manager can understand what motivates the employee. This is how he will be able to transmit information effectively, inspiring confidence and motivation. After all, the work must be carried out together for the entire process to work.
Among the many benefits of knowing how to listen is that when you listen, you have the opportunity to be surprised by something new that you hadn't anticipated. You can ask people what they care about, what motivates them, and what they really want. This type of learning can provide insight into how to manage your team more efficiently and better address their demands.
Giving or receiving feedback
As mentioned in the previous item, a large part of the communication process is being a good listener. Therefore, if you have the ability to listen to your interlocutors, you will certainly be able to give and receive more frequent and relevant feedback throughout your work.
However, internal communication, that is, communication with employees, can be one of the most challenging and the reasons are diverse: the nature of the relationship, the proximity between sender and receiver, the intimacy between the parties, the extent of the common agenda, the level of expectations, the history of conflicts and, above all, the influence of informal communication.
It is worth noting that the role of men in the workplace has been changing. Their most human characteristics – knowledge, intuition and creativity – are valued. It is important to recognize that relationships are managed with people, not with resources, which demonstrates the transition to a different business reality.
In this way, it is understood that the manager directly influences his employees and must assume the responsibility of stimulating the capabilities of his subordinates . Therefore, his role is fundamental for the team to feel like an integral part of the business. Understanding and practicing good communication creates the basis for a type of credibility and dynamics that is highly valued by most organizations. Check out some of the mistakes and successes in managerial communication below:
Content
Leaving gaps between intentions and attitudes
Listening to the team
Giving or receiving feedback
Knowing your audience
Inspiring confidence
Leaving gaps between intentions and attitudes
Good communication with the team is essential when delegating tasks. Even if the manager clearly knows the objectives he wants to achieve in a project and how he intends to do it, it will be useless if he does not know how to communicate his ideas to the employees.
Many people are not aware that they leave gaps between what they want and what they say. But once we accept that there may be gaps in the path between desire and speech, we can work more carefully on these possible miscommunications. Even if we believe that our intentions are clear, it is best to keep in mind that they may not be so clear to others.
Simple questions can help: “Did I give you enough information canadian cfo email list about the project? Was it useful to you?” This feedback also shows respect for others and can reduce potential conflicts and resistance. Only then will the team know if they are moving in the right direction with each of the deliverables, avoiding rework and delays.
Listening to the team
It is by listening that the manager can understand what motivates the employee. This is how he will be able to transmit information effectively, inspiring confidence and motivation. After all, the work must be carried out together for the entire process to work.
Among the many benefits of knowing how to listen is that when you listen, you have the opportunity to be surprised by something new that you hadn't anticipated. You can ask people what they care about, what motivates them, and what they really want. This type of learning can provide insight into how to manage your team more efficiently and better address their demands.
Giving or receiving feedback
As mentioned in the previous item, a large part of the communication process is being a good listener. Therefore, if you have the ability to listen to your interlocutors, you will certainly be able to give and receive more frequent and relevant feedback throughout your work.