But there is another, different method of data analysis – frequency .
Frequency analysis is a data analysis method that evaluates the frequency of occurrence of certain meanings, phrases, or concepts in large amounts of text. One of the main advantages of frequency analysis is its objectivity. Unlike traditional survey and interview methods, where the results can be influenced by subjective factors such as respondents’ personal preferences or interviewer bias, frequency analysis is based on the analysis of the actual content of texts. This allows a company to collect real data about what customers are actually saying and what issues they most often mention.
SalesAI performs frequency analysis of identified pain points based on Process Mining technology
The SalesAI system processes your call recordings and creates a list of unique and repeating events during the conversation that influenced the outcome of the deal. Our specialists then analyze the data and identify correlations of significant events in conversations.
Process Mining enables you to process large volumes italy mobile database of data quickly. If you have hundreds or thousands of phone calls a day, traditional methods of analysis are not only resource-intensive, but often simply impossible. Frequency analysis automates this process, allowing you to instantly process huge amounts of data and provide key information for decision making. This is especially important in rapidly changing markets, where timely decisions can greatly impact a company’s success.
Benefits of Frequency Analysis
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