“The primary objective of smart working in the immediate future is to improve the organization of public administration , in order to reach a balance between greater efficiency of services provided to the community and internal organizational well-being, which, as already noted, can contribute to greater savings by administrations and better sustainability in terms of environmental impact” , underlined in this regard the Minister of Public Administration, Fabiana Dadone . Smart working is one of the pillars emerging from the revolution made necessary by the pandemic. It implies a structural change that must be encouraged, followed and monitored carefully, as never happened before.
Accelerating the transition to digital , especially in the face of costa rica phone data the Covid-19 emergency, is even more necessary. The Public Administration, faced with the progressive increase in the use of technological devices by citizens to cultivate virtual interactions and find information, has adopted a change of strategy to meet these new needs. The solution lies in placing the communication process with the citizen at the center of its action, intercepting him in the environments of social networks.