Migrating an online store: how, when and why to do it
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Improvements in pre and post-sale communication
The communication channels you make available are a key tool for providing good customer service .
There can be many communication actions . Some examples are:
Answer whatsapp resource pre- purchase queries
send reminders of certain promotions
ask for feedback on the shopping experience
Contact to see if the person would like to receive information about discounts
Learn more about this:
Article
How to manage your e-commerce sales process
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Alliances with other brands
Collaborations with other businesses or startups can be an excellent trading marketing strategy to reach new audiences, generate greater brand recognition and get more sales!
We recommend that you contact companies that work with products that are complementary to yours and/or that target a similar audience . This way, it is more likely that the people who find out about you through this action will be interested in what you offer.