While voice technology has generated a lot of attention from both users and the marketing industry, it has also raised a lot of concerns about its implications for privacy.
In fact, suspicions about the wiretapping of these smart devices have been confirmed. Last week, Amazon admitted to permanently recording the conversations that users have with its voice assistant, Alexa.
So, although users have the option to delete the smart speaker's recordings, the company's systems will continue to save those recordings, they argue, to improve its artificial intelligence.
Something that Google has just acknowledged. The technology company has confirmed bahamas phone number hat a human group listens to 0.2% of the conversations between users and their assistant in order, they say, to improve the quality of the system.
According to David Monsees, Google's product manager for searches, following the leak of some of these conversations on Belgian television, these practices are carried out all over the world with the aim of learning "the particularities and accents of each language" although, he points out, only "small parts of the dialogue" are taken that must be addressed directly to the assistant.
The head of the technology company points out that the audios are only sent when it has been detected that the user is interacting with the assistant after saying “Hey, Google”, words that activate the system.
show the opposite. Of the 1,000 conversations they had access to, around 153 corresponded to conversations held within the family environment that the assistant recorded after being activated by misinterpreting the sound.
Similarly, although Mountain View claims not to record any sensitive information, such as postal addresses, the leaked recordings clearly provided this data, which allowed the Belgian network to track down the people involved in the recordings and confirm their identity.
Google, for its part, has assured that it will take action against the leaks, which it considers a violation of its security policies.
This scandal calls into question the practices of large companies when it comes to guaranteeing the security of users on devices that, if left unchecked, can become a real threat to users.