All this, as you can understand, is fundamental.

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By relying on specialized companies like Doxee , communications are not only delivered through a Qualified Trust Service Provider, but can be conveyed through a wide range of channels .

Not only certified e-mails , but also certified SMS (with the intuitive advantages in terms of familiarity on the part of the recipients, simplicity and immediacy: all with full traceability of the operations on the sender's side).

Then there is the e-Recapito tool , which allows you to certify the iceland whatsapp resource delivery and opening of documents by issuing documentary proof. 

In this case, the recipient receives a certified email or text message containing a link to access the documents intended for him. This step allows collecting and tracking the recipient's intention to access certain documents reserved for him, through a personalized link.

And here a key word has appeared: personalization . A word that brings us to the final point of the article. A point that is essential to always keep in mind.



Not just obligations and security – the opportunities of electronic delivery services
The primary objectives of introducing electronic delivery services at European level concern the areas of security and reliability of communications, transparency and legal value in disputes.


But we can go even further and seize opportunities that have to do with further aspects, which are equally decisive for the life of the company.

Aspects that have to do, first of all, with the customer user experience ; here, the key words are: simplicity , speed , transparency .

Not only that: there is also the vast topic that has to do with the collection, management and analysis of data from your communications .

A particularly complex management, since we are talking about multi-channel mode.

Relying on Certified Electronic Delivery tools such as those from Doxee allows you to manage this enormous amount of processes and related data in a simple and comprehensive manner .

This data, in turn, becomes a goldmine to be exploited to improve your processes and further refine your knowledge of your customer base .

The final step is the following: improving the knowledge of your customers means having the possibility to continuously improve your communications, making them increasingly tailored to the recipients, and therefore increasingly effective .

This is the personalization breakthrough we mentioned.

In short: everything can be together in a virtuous circle. Improved safety and reliability. Compliance with European standards that are increasingly being defined. Legal value. Improved communication (or, better, different communications). The advantages are enormous; and the perspective is win-win, for companies and for their customers .