Freshworks CRM formerly Freshsales CRM system

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Freshsales is dedicated rather to small - developing software companies, attractive in terms of simplicity, as well as (which is sometimes important) well-tailored interface. Originally, it is part of the Freshworks package , however, it can be a full-fledged tool working in the ' standalone ' model. The free version of the solution allows effective management of leads regardless of the channel of their acquisition. The positive fact is the lack of restrictions on the number of users and space / memory resources intended for storing documents.

The downside is, unfortunately, the lack of advanced customer and territory management functions, sales funnel building, automatic notifications and the ability to monitor network events in the free version. On the other hand, we get an application that is not only easy to use, but also provides all the basic CRM functions. The tool in the free version is rather difficult to recommend with full conviction, but it is certainly worth considering its paid version. To sum up, we can use the following features of the solution for free:

Freshsales, now known as Freshworks CRM, offers a “Sprout” version that is available for free. This version provides basic customer relationship management features that can be useful for small businesses or startups. Here are some of the features available in the free version (as of my last knowledge update in September 2021):

Contact Management : Ability to add, track, and manage contacts.
Lead Management : Allows you to track and manage your leads.
Offer Management : Ability to create and track sales offers.
Task and Call Management : Allows you to australia whatsapp data create and track tasks, as well as log phone calls.
Keeping notes : You can create and keep notes about your contacts and leads.
Integrations : Freshsales integrates with other Freshworks products as well as some third-party applications.
If you are interested buy Freshsales

Google Contacts free CRM
Google Contacts is a bit exotic among the above solutions, but due to the widespread use of the Mountain View solution, it deserves at least a short mention. Okay, so who did Google prepare its CRM concept for? Theoretically, for everyone. The platform is to serve current users of Google products, both those who want to manage private contacts in a natural way, as email users, and companies that implement business processes. The tool is available worldwide and can be used in all languages, and also offers an open API interface, allowing it to be easily connected to systems from other manufacturers.

Everything that Google Contacts has to offer is provided for free. The well-known intuitive interface in a universal form works in accordance with any software or operating system. A very positive fact is that in the free version the tool does not limit the number of available contacts or memory resources. It also provides the same support that is guaranteed to users of premium products. When running a company, however, we must bear in mind that Google Contacts provides a very effective, but still only a basic set of functions for managing contacts, so if we want to carry out sales and marketing tasks, we should consider another tool or integration with truly business platforms.

Free set of features in Google Contacts:
Unlimited number of contacts
Unlimited users
Unlimited storage
Sorting and grouping contacts with optional filters
Contact categories and detailed profiles and accounts
Automated synchronization with local databases
30-day backup and restore
Easily find and merge duplicate contacts
Integration with any other Google service
Email support
Open API
CRM system strek
Streak – another interesting system that works with Gmail, capable of managing contacts, calendars and sales processes. Relatively simple and offering limited functional resources in the basic (unpaid) version. However, due to the hosting of the solution in the cloud, and therefore the lack of need for IT resources dedicated to its maintenance and development, it finds a group of users who pay special attention to budget issues. A huge plus that users of Google tools will certainly appreciate is the fact that Streak naturally uses resources available in other applications under the big 'G'.

Streak seems to be a very flexible tool, the adjustment of which to specific business needs takes place at the level of the end user. However, it must be openly admitted that the 'free plan' may be attractive rather to very small companies. In the case of a decision to enter the area of ​​paid services, we may be pleasantly surprised by the range of functionalities offered.