AI le theknoloji ea ho ithuta ka mochini li fetola maano a Omnichannel le CRM. Ka ho fana ka leseli mabapi le ho fetola litlhoko le boits'oaro ba bareki, AI e thusa ho eketseha ho hoholo ha leeto la bareki, ho fana ka liphihlelo tse tsitsitseng ho bohle ba amehang.
Leano le atlehileng la omnichannel le tlameha ho ela hloko litšebelisano tsohle le bareki, le hopole hore e 'ngoe le e' ngoe ea litšebelisano tsena ke karolo ea leeto la bareki. O mong oa melemo e meholo ea omnichannel ke bokhoni ba ho lekanya palo e kholo ea maeto a bareki ka nako ea nnete, ho lekola liphetoho litlhoko le boitšoaro ba bona.
AI le ho ithuta ka mochini li sebelisoa haholo ho ntlafatsa leano lena le Lintlha tse ntlafalitsoeng tsa 2024 tsa Nomoro ea Mohala ea Mohala ho etsa hore liphihlelo tsa bareki liteisheneng tsa dijithale tse tsoang ho lihlahisoa tseo ba li ratang li tsamaisane hantle le liphihlelo tsa mabenkele a 'mele kapa liteishene tse ling tse fapaneng.
Basebelisi ba maano a Omnichannel ba hlahisa batho ba bareki ka nepo haholoanyane, ba fana ka liphetoho maetong a bareki ha nako e ntse e ea, le ho lokisa maano a lits'ebeletso ba sebelisa AI le ho ithuta ka mochini.
AI le ho ithuta ka mochini ho thusa ho bolela esale pele hore na ke batho bafe ba bareki ba khethang ho bua le moemeli oa motho ho e-na le ho itšebeletsa, mohlala, le ho fumana hore na litebello tsa bareki li lumellana joang le lits'ebeletso tse fanoang, ho latela lebelo le ho feto-fetoha ha maemo, ho ts'epahala le pepeneneng. , le puisano le tshebeletso. Maeto a bareki, a tataisoang ke maano a Omnichannel, a totobala ka kutloisiso ena le tekanyo lipakeng tsa litsamaiso tse itirisang le liakhente tse sebetsang.
Ha re boneng ka tlase mekhoa e 10 eo AI e fetolang maano a Omnichannel
Artificial Intelligence le Omnichannel: theknoloji le leano molemong oa k'hamphani ea hau
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babyrazia115
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